What Our Clients Say


Ms. Gaynell Thornhill has lived in her home for fifty years. Suddenly, while working a puzzle one day, her ceiling started falling. She looked and saw a tree that must have been a hundred years old across the middle of her house. Within minutes, Ross from Virotect and firemen were there to make sure she was okay.

In Ms. Thornhill’s words…

I’m grateful to be here, and I love Virotect. They’re just angels that were sent to me, I believe.

Virotect came in and absolutely got everything out of my house and put it where it was supposed to be, where it was going to be protected, and I have no worries at all because I watched them do it. They packed it well. I didn’t even smell any kind of dust. They cleaned it before, during, and after, so there was never any problem with the way that they did it. Absolutely perfect.

I’ve collected Barbie® dolls for a while, and I would get the ones that would just have a pretty dress on, and I didn’t have any that were real expensive. I stayed reasonable with it, but one of the girls that came to clean was so excited because she was going to get to clean my Barbie® dolls. She was very particular with them. I have a Japanese doll, Geisha, girl that Bruce, my husband, he was in the Marines, and he was in Okinawa, and he brought me one of those dolls, and that was in 1954. So that’s how old she was, but she is in perfect condition. Casey and Ross said we’re protecting this doll, and they did. They wrote on the box, “precious, do not damage,” and they didn’t. It’s still perfect right like it is.

I wasn’t here to watch them with part of it, and I probably, it’s a good thing, but you know it was my things and that’s all I had in this world. They understood that, and I appreciate that they treated it like theirs. I’m grateful that I’m back in my house, and I’m enjoying every minute of it.

— Ms. Gaynell Thornhill

Committed to excellence

Trained & Certified

Our company is proud to be IICRC certified, which means that we adhere to the highest standards of quality and professionalism in the restoration industry. The IICRC is a respected organization that sets the bar for technical proficiency and ethical practices in restoration services. By choosing an IICRC certified company like us, you can have confidence that our team has the necessary training and expertise to handle any emergency restoration situation with efficiency and care. We prioritize customer satisfaction and safety, and our IICRC certification is a testament to our commitment to providing the best possible service to our clients.

Alabama Home Builders License

License #: 28803

IICRC Certified